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Is Interpersonal Communication Important in the Workplace?

Eman Khalid

Posted on October 1, 2020 17:25

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How can we live as responsible citizens in a society without communicating effectively with one another? And to communicate, one must possess the soft skills of interpersonal communication. Now the question arises: is interpersonal communication important only in our day-to-day life, or is it crucial in the workplace as well?

Interpersonal communication is the exchange of feelings, information, thoughts, and opinions. It is a kind of communication that occurs face-to-face between two or more individuals. Interpersonal communication is a kind of soft skill that every individual must possess. Some of the basic etiquettes of interpersonal communication are:

  • Flexibility
  • Negotiation
  • Active listening
  • Dependability
  • Empathy
  • Leadership
  • Conflict resolution
  • Teamwork 
  • Responsibility

The reason why is because interpersonal skills allow people to communicate effectively with each other. How can we live as responsible citizens in a society without communicating effectively with one another? And to communicate, one must possess the soft skills of interpersonal communication. Now the question arises: is interpersonal communication important only in our day-to-day life, or is it crucial in the workplace as well?


It Promotes Effective Communication

For any company to succeed, it requires effective communication to take place between the employers. And for employers to communicate effectively with one another, they must possess the necessary skills of communicating respectively and openly with one another. 

 

It Helps Expand Career Opportunities

When you have good interpersonal communication with your fellow mates and managers, it helps you develop your career in several ways. If you make a good impression on your boss, they will help give you references, which will seem impressive to your future employers. Or, they might give you a career development opportunity in your area of work that proves to be extensively helpful for you. 


It Makes You Seem Approachable

Your managers and colleagues will think that you are an approachable person if you possess good interpersonal skills. If you are approachable, they will feel comfortable interacting with you and giving you constructive or critical feedback regarding the work you do. If you are an easy person to talk with, your engagement with your employers will increase, and you will have a respectable reputation at your workplace. 

 

It Increases Client Satisfaction

Interpersonal skills are not only crucial for interacting with your employers, but also essential for your communication with potential clients and customers. One must know the basic etiquette of interacting with his clients because, as an employer, he is representing his company. If his interpersonal skills are right, he will portray a positive image of the company where he works. 


It Helps in Building Trust

Last but not least, possessing good interpersonal skills helps you build trusting relationships with both employers and customers. A lack of communication might cause misunderstandings between employers and bosses. That is why individuals in a workplace must use their interpersonal communication to interact with their bosses and employers. 

Eman Khalid

Posted on October 1, 2020 17:25

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