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Fifty-Five Minutes to Get Served

Sidney Drabkin

Posted on October 27, 2017 06:27

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Doesn't common sense tell you that two employees should be on a shift?

We stop to get gas during a rush hour and it took over fifty-five-minutes. There was no run on the gas, there was no gas shortage and the pumps weren’t broken. However, there was only one person who was taking the money and running the gas station. Shouldn’t there be, at least, two people working at the gas station register?

The same thing happened at a fast food restaurant. We waited a good hour before we got our sandwich made. The reason? Only one person working in the restaurant. When we walked in the employee who was making sandwiches was waiting on a person who kept on asking her to put different things in his sandwich.

When she told him how much the sandwich would cost, he spent at least ten minutes arguing about the price. Meanwhile, we stood and waited until she was finished with that customer. By the time she was finished, an hour had slipped by. Oh, by the way, there were about ten people waiting for that same employee to make them sandwiches.

It seems that the owners of the restaurant and gas station are using only one person to run the business, which doesn’t make sense. What if something happened in the kitchen of the restaurant? Doesn’t the person working behind the counter have to stop what he or she is doing and take care of the problem?

Common sense would tell you that there should be at least two employees on every shift for the safety of the customers and the employees, not just one person. But why do managers keep using one person? Recently there have been several stories on television about employees at self-service gas stations getting shot, and there were no other employees to help them. The customers called the police and administered first aid until the police arrived. If it weren't for the customer who helped the employee, he probably would have bled to death.

Within the next few weeks, our holiday season will begin. Are these businesses going to still use only one employee during the rush?

Sidney Drabkin

Posted on October 27, 2017 06:27

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Drivers beware! Violent carjackers are prowling the streets and have been striking outside restaurants and gas stations.

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