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Honda's Hachigo seizes the wheel as quality crisis hits profits

Photo by: Automotive News

UTSUNOMIYA, Japan -- At a two-day gathering for Honda’s suppliers in March, CEO Takahiro Hachigo sounded the alarm. At the Hotel Higashinihon in Utsunomiya, Hachigo told them the Japanese automaker was facing a crisis after a string of costly recalls and other quality blunders and it needed to plot a new course, according to two people who attended the meeting. Since then, Hachigo has been quietly...

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